Nature’s Work respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what personal information we collect, why we collect it, how we use and protect it, how long we retain it, and the rights you have in relation to your personal data.
Nature’s Work processes personal data in accordance with applicable data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, as applicable.
We only collect and use personal information where we have a lawful basis to do so and only for purposes that are relevant to the services we provide.
The personal information we hold is primarily information that you provide to us when making a booking or completing our booking form.
This may include information such as your name, contact details, emergency contact details, relevant experience, and information relating to medical conditions, health, allergies, medication or other circumstances that may be relevant to your safety when participating in mountain or outdoor activities.
We only collect information that is necessary and relevant for the purposes described in this Privacy Policy.
Where we collect health information or other information that is classified as special category personal data under data protection legislation, we will only process it where an appropriate lawful basis and special category condition applies.
We may use your personal information to:
We will not use your personal information for unrelated purposes without informing you where this is required by law.
Depending on the circumstances, Nature’s Work may process your personal information because:
Where we rely on consent, you may withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.
Where special category data, such as health information, is processed, we will also ensure that an appropriate condition under applicable data protection legislation applies.
We do not sell your personal information or routinely share it with third parties for their own marketing purposes.
We may share relevant personal information with third parties where this is necessary to provide the course or service you have booked, to protect your safety, to administer our business, or where we are legally required to do so.
This may include relevant instructors, guides, activity providers, emergency services, insurers, professional advisers, payment providers, IT service providers or other suppliers who need the information to provide services on our behalf.
Where third parties process personal data on our behalf, we take reasonable steps to ensure that appropriate data protection and security arrangements are in place.
The Nature’s Work website may contain links to websites operated by third parties.
These websites are not under the control of Nature’s Work, and this Privacy Policy does not apply to them. We are not responsible for the privacy practices, security or content of third-party websites.
You should review the privacy policy of any third-party website before providing it with your personal information.
We take appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no method of transmitting or storing information electronically or on the Internet can be guaranteed to be completely secure. You should therefore be aware that transmission of information over the Internet is undertaken at your own risk.
We will retain personal information only for as long as it is necessary for the purposes for which it was collected, including to meet legal, accounting, insurance and other regulatory requirements.
Booking and financial records are currently retained for six years after the relevant course, where necessary for our business, accounting, tax, insurance or legal obligations.
We will periodically review the information we hold and securely delete or anonymise information when it is no longer required, unless there is a legitimate reason or legal obligation to retain it.
If you would like to ask us to delete or anonymise personal information, please contact us. We will consider your request in accordance with applicable data protection legislation. Please note that we may be required to retain certain information for legal, accounting, insurance or other legitimate purposes.
Nature’s Work operates a mailing list which you may choose to subscribe to through our website.
You will not receive marketing emails from us unless you have subscribed to our mailing list or we otherwise have a lawful basis to send you such communications.
You can unsubscribe from our marketing communications at any time by using the unsubscribe facility included in our emails or by contacting us directly.
Subject to applicable legal conditions and exemptions, you may have rights in relation to your personal information, including the right to:
If you wish to exercise any of these rights, please contact Nature’s Work using the contact details provided on our website.
If you have concerns about how Nature’s Work has handled your personal information, please contact us first so that we can investigate and try to resolve the issue.
You also have the right to complain to the Information Commissioner’s Office (ICO), the UK’s independent supervisory authority for data protection.
Further information about the ICO and how to make a complaint is available from the ICO’s website.
Where personal information is required in order to provide a course or service, we will explain this at the point at which we collect the information.
Some information, particularly information relevant to health and safety, may be necessary to enable us to assess whether appropriate arrangements can be made for your participation in an activity.
You should ensure that the information you provide is accurate and kept up to date. If relevant information changes before or during a course, please notify us as soon as possible.
We may update this Privacy Policy from time to time to reflect changes in our services, the way we process personal information, or applicable legal and regulatory requirements.
The most recent version will be published on this webpage. We recommend that you check this page periodically for any changes.
The information contained on the Nature’s Work website is provided for general information purposes only. It does not constitute professional, legal, financial, medical or other specialist advice, and you should not rely on website content as a substitute for appropriate professional advice.
Where the website provides information about locations, routes or access to land, such information is provided for general guidance only. Access arrangements, permissions, conditions and restrictions may change. It is the responsibility of individuals to ensure that they have the appropriate permission and right of access before entering land.
While we make reasonable efforts to keep website information accurate and up to date, we do not guarantee that all information will be complete, current or free from errors or typographical inaccuracies.
Nature’s Work does not guarantee that the website will always be available or free from viruses, malware or other harmful components. Users should maintain appropriate security measures, including suitable antivirus and other security software.
To the extent permitted by law, Nature’s Work accepts no liability for loss or damage arising from reliance on information contained on this website or from the use of, or inability to use, the website. Nothing in this Privacy Policy or website disclaimer is intended to exclude or limit liability that cannot legally be excluded or limited, including liability for death or personal injury caused by negligence or for fraud or fraudulent misrepresentation.
Nature’s Work is not responsible for the content, availability, security or privacy practices of third-party websites linked to or referenced by this website.
Nature’s Work
Jim Langley trading as Nature’s Work
5 Mount Park
Conwy
LL32 8RN
United Kingdom
Telephone: +44 7813 727414
Email: jim@natureswork.co.uk
Privacy Policy last reviewed: September 2026
